Privacy Policy

Live to Serve Privacy Policy – Last Published August 31, 2023

Live to Serve encourages our customers, suppliers, commercial visitors, business associates, employees, investors and other interested parties to read this Privacy Policy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or email us on https://www.welivetoserve.com/ (the “Site”).

TYPES OF PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about you or your device, including information about your web browser, IP address, geographical location, browser type and version, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages, what websites or search terms referred you to the Site, and information about how you interact with the Site (such as page views, website navigation path and the frequency and pattern of your service use). We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally if you email us through the Site, you may send certain information about you, including your name, street address, email address, and phone number. We refer to this information as “Personal Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Personal Information.

OPT-OUT

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

LEAD LANDER – OPT OUT IN TWO WAYS

  • By email to privacy@uplandsoftware.com or
  • By U.S. Mail post to: Privacy Upland Software, Inc. 401 Congress Ave., Suite 1850 Austin, TX 78701

ALL OTHER 3RD ADVERTISING NETWORKS: http://optout.networkadvertising.org/?c=1#!/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Personal Information that we collect generally to understand your situation and your potential needs. Additionally, we use this Personal Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, for the purposes of offering, marketing and selling relevant goods and/or services to you.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Live to Serve uses anonymous cookies to track information on your browsing history on the “site”, and third-party advertising networks, such as Google Ads, Microsoft Ads, Facebook, LinkedIn, and AdRoll, use the information to serve ads to you on Live to Serve’s behalf on other sites throughout the Internet. Our service providers (third-party advertising networks) use cookies and those cookies may be stored on your computer when you visit our website.

The Site uses the Google re-marketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement within the Google Display Network. Third-party vendors, use cookies to serve ads based on someone’s past visits to the Site. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy, which is here: https://policies.google.com/privacy?hl=en.

The Site uses the AdRoll re-marketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement within the AdRoll Network. Third-party vendors, use cookies to serve ads based on someone’s past visits to the Site. Of course, any data collected will be used in accordance with our own privacy policy and AdRoll’s privacy policy, which is here: https://www.adrollgroup.com/privacy.

In addition to the specific purposes for which we may process your personal data set out in this Policy, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use or process your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

OPT-OUT

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

LEAD LANDER – OPT OUT IN TWO WAYS

  • By email to privacy@uplandsoftware.com or
  • By U.S. Mail post to: Privacy Upland Software, Inc. 401 Congress Ave., Suite 1850 Austin, TX 78701

ALL OTHER 3RD ADVERTISING NETWORKS: http://optout.networkadvertising.org/?c=1#!/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Union, protected by the GDPR, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

Your principal rights under the GDPR data protection law are:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

If you would like to exercise any of these rights this right, please contact us through the contact information below.

  • Info@Welivetoserve.com
  • 512-555-4322

INTERNATIONAL TRANSFER OF INFORMATION[ac3]

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Your information is used to

Transfers to The United States and Canada will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from here.

DATA RETENTION

When you request a quote through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

While it is not possible for us to specify in advance the periods for which your personal data will be retained, we will determine the period of retention based on the following criteria: the period of retention of Personal Information will be determined based on when the quote was received by us, whether or not a deal or contract was established between you and us.

Live to Serve does not control the data retention policies of the Third-Party sites with whom we share your data. We recommend that you familiarize yourself with the privacy policies of those organizations.

Notwithstanding the other provisions of this Policy, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

MINORS

The Site is not intended for individuals under the age of 18.

ONLINE PRIVACY POLICY ONLY

This Online Privacy Policy applies only to information collected through the Site and not to information collected offline.

CONSENT

By using the Site, you consent to our the Site’s Privacy Policy.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons; by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

CONTACT US

This website is owned and operated by Live to Serve.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Info@welivetoserve.com or by mail using the details provided above.